READY FOR INCREASED PRODUCTIVITY?
Our process optimization service aims to enhance the efficiency of your organization's operations. Our goal is to help you reduce waste, improve work quality, and accelerate turnaround times. With our solution, you'll achieve clear and streamlined processes that enhance customer and employee satisfaction while promoting the productivity of your business.
Does the organization operate in silos where functions are unaware of each other's activities? The baton drops or gets lost in individual processes and their junctions, causing inefficiency, redundant work, and frustration. Each function in the organization has its own systems that don't communicate with each other, leading to challenges in leveraging data as well. Customer wait times increase, and customer satisfaction declines.
How can we help?
A company wouldn't achieve anything without processes. A process is a series of steps performed in a specific order to achieve a particular outcome. In business, it fundamentally involves creating value for specific target customers in a way that also yields business benefits for the company itself. It's crucial to identify the core processes within one's operations that impact value creation, align these core processes with customer processes (customer journeys), and recognize the necessary technologies while collecting and leveraging data.
Digital Rebel assists in overseeing the entire process architecture, i.e., the core processes in value creation. Additionally, we revamp individual processes by identifying pain points. In our solution models, we leverage data and artificial intelligence to automate and streamline processes.
How to proceed?
Start
As-Is Analysis
Current state of the selected processes, illustrating each step, decision point, and interaction
Employee and management understanding through interviews and workshops
Concrete list of next steps and suggestions
Price: Request a quote
Duration 2-4 months
Silver
Streamlining processes
All contents of the Start package and additionally…
Renewal of the selected processes and creation of the solution alternatives
Supporting and implementing change
Price: Request a quote
Duration > 4 months
Gold
Process management
Own Process manager on an allocation agreed together
Process architecture and definition of the big picture
Leading process management in practice across the organizational boundaries
Continuous improvements
Price: Request a quote
Duration > 3 months
More About the Topic
-
Defined processes for a data-driven organization
Renewal of customer-facing processes
Renewal of operational processes between business units and IT
-
Read more about the case example
Jenni Saarenpää/CEO
jenni@digitalrebel.fi
+358 45 868 4790
Let’s talk!
Leave your contact details and we’ll get back to you.